Shipping Policy
At Nina Desk, we strive to provide you with the best shopping experience. Here’s everything you need to know about our shipping process:
1. Shipping Method
We offer Cash on Delivery (COD) as the only payment method for all orders. When you place an order with us, you can expect it to be shipped via our trusted courier partners.
2. Shipping Locations
We currently ship within [Insert Country]. We do not offer international shipping at this time. If you’re located outside our shipping area, we apologize for the inconvenience.
3. Shipping Costs
Shipping costs are calculated at checkout based on the delivery address. We strive to keep shipping fees as affordable as possible, and any applicable charges will be clearly stated before you complete your purchase.
4. Processing Time
Once your order is confirmed, it will be processed and shipped within 1-3 business days. You will receive a tracking number once your order has been dispatched.
5. Delivery Time
Delivery times may vary depending on your location, but typically range from 5-7 business days after shipment. Please note that delivery times may be affected by weather, holidays, or other unforeseen factors.
6. Order Tracking
Once your order is shipped, we will send you a tracking number via email to help you track your package. If you encounter any issues with tracking, please contact us.
7. Missing or Damaged Items
If you receive a package with damaged items or if an item is missing, please contact us immediately at [email protected] within 48 hours of receiving your order. We will work with you to resolve the issue as quickly as possible.
8. Contact Us
If you have any questions about our shipping policy or need assistance with your order, please reach out to us at:
Email: [email protected]